m o n a k h a n c o m p a n y

bollywood.dance.fitness.entertainment: REDEFINED

Discount, Cancellation and Transfer FAQs

Q1. How do I get the new student discount for just $99 and am I eligible?

If the enrolling student has never taken a dance class at the Mona Khan Company before, the student is eligible for this fantastic deal! Go to the 'Register' section of the website, and when you have choosen the location and the basic class of your choice, click on the 'Register Now' button. You will then be routed to Studio Director, our class enrollment system. Create a profile or login with your family's existing account credentials and select the class. During the enrollment process, enter the promotion code 'showtime'. Your credit card will only be charged for $99 after we have verified your registration details and you will receive a confirmation email once enrollment is complete! If you haven't received a confirmation email, contact us at support@monakhancompany.com. The promotion ends on Monday, March 5^th at midnight and cannot be combined with any other discount.

Q2. Do ICC members get a special discount?

ICC gives a discount of $10 to each ICC family member who has not availed any other discount offered by us. The ICC discount cannot be combined with discounted rate offered for dance class quarter/workshop. The member must be enrolled in a dance class in Milpitas. The balance owed to you to equal the ICC discount will be refunded to you. The credit card used to place the order will be refunded 4 weeks after the start of class.

Q3. What discounts do you have for fitness classes?

Our fitness classes are offered in packages, and buying a package with a greater number of classes reduces the price of each class! Check out the fitness section for details and special promotions. The ICC member discount does not apply to fitness classes.

Q4. What is your cancellation and transfer policy?

Dance Classes:
1. A full refund will be issued if the cancellation request is made 7 calendar days before the class start date
2. A $30 fee will be charged for class cancellations requests made within 7 calendar days of the class start date
3. If a student has attended the 1^st class, and requests to cancel after this, a $50 fee will be charged and the remaining balance paid will be credited to their Student Director account and can be used for a class registration in the future
4. After the 2^nd class has been conducted, no refunds will be issued
5.Transfers are free of charge before the class start date
6. A $15 fee will be charged after the class start date for transfers. Continuing students can avoid this charge by registering for the correct class level communicated by their instructor at the end of the previous quarter
7. Instructor initiated transfers for students are not subject to any charges
- Fitness Classes:
- 1. Class Packages: A full refund will be issued if the cancellation request is made before a class has been attended. After the first class has been attended, a $25 cancellation fee will be charged in addition to $12.50 per class for all classes the student has attended after the package was purchased. If the student has not attended any classes, the package can be cancelled within two weeks of purchase and the cancellation fee of $25 will be applied.